Climbing and Mountaineering Gear For Rent

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You have outdoor plans; we have outdoor gear. 

Thank you for getting outside with GEO-TREK. 

RENTAL POLICIES & FEES 

Cancellation Policy

• To receive a full refund, reservations must be canceled 24 hours in advance on the day before.  

Early returns 

• Rentals returned earlier than the due date will receive refunds for any unused days. 

Late fees 

• Late returns will be charged the each additional day rental price for each additional day. 

Cleaning fees 

• For items returned excessively wet or dirty, a cleaning fee could be assessed. 

Damage fees 

• If gear is damaged beyond repair, the customer will be charged the full retail price. 

Lost equipment 

• For any items that are not returned, GEO-TREK reserves the right to charge up to the full retail value. 

FREQUENTLY ASKED QUESTIONS 

Renting 

What do you rent? 

• Visit us to see the categories our store offers you, so you’ll be able to see specific items for rent. 

Can I reserve online? 

• You can reserve online, call or visit the store to make a reservation. 

Is there a ½ day rental option? 

• No, a one-day rental is our minimum rental period. 

How do I use my rental gear? 

• We highly encourage you to connect with an employee while picking up your gear. 

Can I swap out gear during my rental period if I want to try something different? 

• Possibly! Call us to check on availability. Additional rental rates may apply. 

Rates and Payment 

What are your rental rates? 

• See our rental rates above this page 

Do I have to pay a deposit to rent? 

• You have to pay a deposit on any rentals. 

Do you offer group discounts? 

• Yes we do. 

Are there any additional discounts? 

• You get a discount when you rent for several days. 

Can I purchase damage coverage or rental insurance? 

• Not currently. 

If I like the item I rent, can I purchase it at a discount? 

• Not at this time. 

Pickup and Drop Off 

What time do stores open?  

• Rentals are currently available from Monday to Saturday. Availability hours: 09:00 12:00 and 16:00 - 19:00. 

Can I drop off or pick up gear after hours? 

• Not currently. 

I have to pick up and drop off my items on the same day? 

• Nope. The minimum rental period is one day, so you can drop them off the next day. 

What do I need to bring when I pick up my equipment? 

• In some cases, you’ll need to bring an item to help size the product you’re renting. 

Will I need to sign a liability waiver? 

• Yes, all customers will sign a rental agreement form that includes a liability waiver. 

Can I extend my rental reservation? 

• Please call us to check availability. Additional day rates apply. 

Can I return gear to a different store or place than the one I picked it up at? 

• Not currently. 

Do you deliver gear? 

• Not currently.